We have a minimum of
30 people for an onsite medical check up.
For cancellation one
month before the scheduled check up, you may get 95% refund. If you cancel 2
weeks before the scheduled check-up, you may get 60% refund.
Yes, to reschedule, please do so at least one week in advance or when we confirm your schedule by phone. You can contact us through email at Hello@soontik.com or by phone at _____ for a new schedule.
Yes, but please contact us immediately through email at Hello@soontik.com or by phone at _____. Please note that we have a cancellation policy. You may cancel your orders one month before the scheduled check up with 95% refund, and 60% refund if you cancel 2 weeks within the scheduled check up.
If you have paid the
total price, the remaining amount can be kept as credit. If you have paid the
down payment only, we will subtract the remaining amount from the total.
Please contact us through email at Hello@soontik.com or by phone at _____ and we will do our best to assist you.
Depending on our schedule for the day, you may try to place an order and we will try to accomodate you as best as we can. Please contact us through email at Hello@soontik.com or by phone at _____ after placing your order if you have not received confirmation within an hour so that we may process your order immediately.
Yes, although there
may be additional charges according to the number of copies you need.
Yes, but please let
us know at least one week before the check up. We will adjust the payment total
accordingly.
Please schedule your
check at least 2 business days in advance.
Your results may take up to 3-5 business days to be processed and sent out. For urgent needs, please contact us through email at Hello@soontik.com or by phone at _____ .
Our team will arrive
according to schedule. Depending on where your onsite medical check-up will be,
our travel time may vary but we will send our nearest available team to be
present at the appointed time.
A typical basic check
up might take around 30-45 minutes per person including a short physical
interview with a doctor.
Yes. Please log in to
your account which will be under the existing PIC, and change your PIC through
the account profile.
You can pay via
MIDTRANS or Bank Transfer. We will provide the instructions on the payment
screen. We do require that you pay a minimum of the set down payment before
setting up a schedule. However, you may also pay the full amount directly.
You will need an
account to make an order. If you don’t have one yet, please
register your company under “Member Login” and
fill in your company information and employee information for your check up. If
you have an existing account, please log in to place your order.
Please log in to your account to make an order. If you are still unable to order, please contact us through email at Hello@soontik.com or by phone at _____.
Please allow us 1-2
business days at most to approve of your payment. If it is an urgent or
immediate check up request, please contact us through email at ____ or by phone
at _____.
